Cancellation Policies
Cancelling Individual Session
To cancel a coaching session, Renée kindly requests a minimum of 24 hours' notice. You have the option to rebook or request full refunded.
If you try to cancel without giving the 24 hours' notice, unfortunately, the initial payment will not be refunded.
No-Show Policy: If you miss your appointment without prior notice, the initial payment will not be refunded.
Rescheduling: Rescheduling is possible if done at least 24 hours in advance. Cancellations made within 24 hours will follow the refund policy outlined above.
Exceptions: In exceptional cases (e.g., medical emergencies), flexibility may be offered. Please reach out directly to discuss any special circumstances.
Cancellation Policy for Discounted Life Coaching Packages
Renée understands that circumstances can change, and you may need to cancel your coaching package. Please review the cancellation options below:
1. Cancellation Before First Session:
If you cancel your discounted 2-session or 4-session package before starting any sessions, you will receive a full refund for the amount you paid, if cancel up to 24 hours of first session.
2. Cancellation After Completing a Session:
If you decide to cancel after completing any session(s), the following will apply:
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You will be charged the regular session rate of $90 for any sessions already completed.
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The remaining balance will be refunded to you based on the unused portion of the package.
Example 1: For the 2-session package ($170):
If you have used 1 session and wish to cancel, you will be refunded $85 (half of $170), but you will also be charged an additional $5 for the completed session, bringing the total for that session to $90 (the regular session rate).
Example 2: For the 4-session package ($340):
If you have used 1 session and wish to cancel, you will be refunded $255 (3 sessions remaining at the discounted rate of $85 per session), but you will be charged an additional $5 for the completed session, bringing the total for that session to $90.
Refunds will be processed to the original payment method within 5-7 business days.
Thank you for your understanding and cooperation. Renée is committed to providing you with the best coaching experience possible. For any questions regarding this policy, please contact Renée before booking your session.
Any further questions or concerns please contact: